The Elevex Standard.
Five commitments we hold ourselves to on every job, whether it's a two-hour office clean or a three-day event.
A clear quote, fast
Tell us what you need and you get a straight, itemised quote, usually within one business day. No vague ranges, no surprises when the invoice arrives.
We turn up properly
On time, in uniform, with commercial-grade equipment and the right method for your surface. Not a borrowed bucket and a hope.
A checklist, every job
Every service runs from a written checklist, so a Tuesday clean matches the Thursday clean and the crew never has to guess what “done” means.
Your property is protected
We're fully insured, our crews are police-checked, and we protect floors, plants, furniture and fixtures before we start. If something's not right, we want to know and we'll fix it.
If it's not right, we come back
Spot something we missed? Tell us within 7 days and we'll return and put it right. We'd rather fix it properly than have you settle for less.
Fully insuredEvery job, every crew
Our team is insured for work injury
Queensland cleaning industry leave scheme
What you can expect.
Before we arrive
You get a confirmation with the date, arrival window and what's included, so nothing is a surprise.
When we arrive
A uniformed crew with the right equipment. We protect floors, plants and furniture before we start.
While we work
We work to the checklist for your job. If we find something unexpected, we tell you rather than guess.
Before we leave
A walk-through with you (or a photo report if you're not there) so you can see what was done.
Common questions
What if I'm not happy with the result?
Tell us within 7 days. We'll come back and put right anything we missed, rather than argue about it.
Are you insured?
Yes. We're fully insured, covered by WorkCover and registered with QLeave, and can provide details for strata, commercial and agency clients. See how we are covered on our insurance page.
Are your cleaners police-checked?
Yes. Everyone on our crews is police-checked before they work on your property.
Do you follow a checklist?
Yes. Every service runs from a written checklist, so the standard doesn't depend on who's on the crew.
How do you quote?
Itemised, based on your property's actual details, usually within one business day.
Ready for a cleaner property?
Tell us what you need. We'll come back with a clear, itemised quote, usually within one business day.