Elevex Property Solutions ("Elevex", "we", "us") respects your privacy. This policy explains what personal information we collect through this website, why, and what we do with it. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
We use your details to prepare and send you a quote, to arrange and carry out work you've asked for, to contact you about your request, and to issue and honour discount codes. When you request a quote or a discount code we send you an automatic confirmation email. If you request a discount code, we may also send you occasional seasonal property-maintenance reminders and offers. Every marketing email has an unsubscribe link, and you can also opt out at any time by replying and asking us to stop, or by contacting us using the details below.
Requests are stored on our own server, emailed to our team through our email services (Google Workspace and Resend), and added to our job-management system (ServiceM8) so we can quote and schedule the work. We don't sell your personal information. We only share it with people who need it to do the work (for example a crew member who needs the address), or where the law requires it.
This site doesn't use advertising or tracking cookies. It uses your browser's local storage to remember small preferences, such as whether you've dismissed the announcement bar or the discount offer. The contact page embeds a Google Map, which may set its own cookies when it loads.
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. Please contact us if you'd like to see, correct or delete the information we hold about you.
Email info@elevexsolutions.com.au or call 1800 927 448. If you're not satisfied with how we've handled a privacy concern, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).
Last updated: November 2026.
